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Customer Service Representative

Parramatta Temporary AU$35 - AU$43 per hour View Job Description
We are seeking a motivated Customer Service Representative to join a thriving business services company in Parramatta. This role requires strong communication skills and the ability to provide exceptional customer support in a fast-paced environment.
  • Opportunity to help customers and make an impact
  • Fast-paced, engaging work environment

About Our Client

This opportunity is with a well-established business services provider based in Parramatta. The organisation is recognised for its commitment to delivering quality solutions and fostering a collaborative work environment.

Job Description

  • Respond promptly to customer enquiries via phone, email, and other communication channels.
  • Provide accurate information about products and services to customers.
  • Resolve customer complaints and escalate issues when necessary.
  • Maintain detailed records of customer interactions and transactions.
  • Collaborate with internal teams to ensure customer satisfaction.
  • Follow up with customers to ensure their issues have been resolved.
  • Identify and report on trends in customer feedback to improve service delivery.
  • Adhere to company policies and procedures while providing customer support.

The Successful Applicant

A successful Customer Service Representative should have:

  • Previous experience in a customer service or support role within retail or FMCG industry.
  • Strong verbal and written communication skills.
  • Ability to handle challenging situations with professionalism and empathy.
  • Attention to detail and strong organisational skills.
  • Proficiency in using customer relationship management (CRM) software.
  • A proactive approach to problem-solving and customer satisfaction.
  • Flexibility to adapt to changing priorities and tasks.
  • Proven ability to work both independently and collaboratively within a team.

What's on Offer

  • Hourly pay ranging from AUD 35.0 to AUD 43.0 plus superannuation.
  • Flexible temporary position offering a chance to gain valuable experience.
  • Supportive and collaborative team environment.
  • Develop your skills within the business services industry.



If you're passionate about delivering excellent customer service and are ready to take on a new challenge in Parramatta, we encourage you to apply today!

Contact
Lara Wilson
Quote job ref
JN-062026-7051542
Phone number
+61282218133

Job summary

Function
Secretarial & Business Support
Specialisation
Call Centre
Industry
Business Services
Location
Parramatta
Job Type
Temporary
Consultant name
Lara Wilson
Consultant phone
+61282218133
Job Reference
JN-062026-7051542

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know. PageGroup acknowledge and pay our respects to the Traditional Custodians of the land we operate on.