Senior Credit & Vulnerability Manager

Melbourne CBD Permanent AU$200,000 - AU$210,000 per year View Job Description
Step into a rare opportunity to shape the future of credit strategy within a fast-growing renewable energy business. This is a highly visible leadership role where your impact will be felt across the entire organisation.
  • Strategic leadership role
  • Continuous improvement focus

About Our Client



Our client is a dynamic and rapidly growing renewable energy organisation, playing a key role in Australia's transition to a cleaner energy future. With a strong balance of commercial success and purpose-led strategy, they continue to invest in innovation, customer experience, and sustainable growth.

The business boasts a high-performing, collaborative culture underpinned by values of accountability, customer focus, and continuous improvement. Employees are empowered to think differently, challenge the status quo, and contribute to meaningful change within the organisation and broader industry.

Importantly, our client offers genuine market-leading employee benefits, including a fantastic flexible working policy that supports hybrid and autonomous working. This is an organisation that truly prioritises employee wellbeing, engagement, and long-term career development.

This role is a key strategic hire. The organisation is not seeking a traditional, operationally focused Credit Manager, but rather a forward-thinking leader who can design, influence, and elevate credit, collections, and vulnerability frameworks at a strategic level while guiding delivery through internal teams and external partners.

Job Description



Reporting to the Executive Manager, you will take ownership of the end-to-end credit and collections strategy.

This role is focused on strategy, governance, and optimisation. You will play a central role in shaping policy, driving risk outcomes, and influencing senior stakeholders across the business.

Key responsibilities include:

  • Designing and executing credit risk and collections strategies to minimise bad debt and optimise cash flow
  • Leading and managing BPO and external vendor relationships, ensuring performance against key commercial and operational outcomes
  • Developing and enhancing credit policy, hardship frameworks, and customer vulnerability programs in line with regulatory requirements
  • Partnering closely with Finance on bad debt provisioning, financial reporting, and risk insights
  • Driving continuous improvement across credit processes, systems, and controls
  • Providing strategic input into customer segmentation, risk profiling, and credit decisioning at point of sale
  • Influencing stakeholders across Retail, Finance, Legal, and Operations to deliver business-wide improvements
  • Ensuring adherence to regulatory, compliance, and customer protection frameworks within the energy sector

The Successful Applicant



You are a commercially minded and strategically focused credit leader who thrives in complex, regulated environments.

  • Proven experience in a senior credit leadership role
  • Deep expertise across end-to-end credit and collections, including hardship and vulnerability frameworks
  • Strong track record in policy development, governance, and strategic transformation
  • Demonstrated experience managing outsourced or offshore delivery models (BPO environments)
  • Excellent stakeholder management skills, with the ability to influence at executive level
  • A strategic mindset, with a clear ability to move beyond BAU and drive innovation and change
  • Experience within energy sector will be advantageous

What's on Offer

  • Join a purpose-driven renewable energy leader with strong growth trajectory
  • Step into a strategic, high-impact leadership role
  • Work within a business offering market-leading benefits and genuine flexibility
  • Be empowered to shape strategy, influence decision-making, and drive transformation
  • Contribute to a company making a real difference in Australia's clean energy future
  • Circa. $200,000 - $210,000 package + bonus (flex up for an ideal candidate)



Contact
Jonathan Dawson
Quote job ref
JN-062026-7039860
Phone number
+(61) 415142246

Job summary

Function
Accounting & Finance
Specialisation
Accounts Receivable
Industry
Energy & Natural Resources
Location
Melbourne CBD
Job Type
Permanent
Consultant name
Jonathan Dawson
Consultant phone
+(61) 415142246
Job Reference
JN-062026-7039860

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know. PageGroup acknowledge and pay our respects to the Traditional Custodians of the land we operate on.