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As part of the Service Delivery team, the Service Desk Analyst is responsible for the daily operations of the IT Service Desk. This role involves delivering both 1st and 2nd level onsite and remote IT support, ensuring prompt and exceptional service to all staff members.
This position plays a crucial role in the client's IT service operations. Collaborating with a team of front-end service professionals, you will be at the helm of managing a fleet of devices, overseeing hardware and software deployment, administration, and providing essential systems support. It's an engaging opportunity where your contributions make a significant impact on achieving success.
As we embark on several key digital transformation initiatives, we are seeking an experienced Project Manager for a 2 year fixed term to support the implementation of a new P2P system.
The Project Coordinator is responsible for bridging the gap between project management and business improvement. Working directly with the Business Improvement Manager, you'll be streamlining processes, ensuring project goals are met efficiently, and driving overall business enhancements.
Working within the Service Delivery team, the purpose of the Desktop Support Analyst is to undertake the daily operations of the Desktop Support function.
You will be assisting the high functioning IT team with system administrative roles whilst taking charge of implementing a new project throughout the business. The project will require transition work, not affecting day to day operations, rather implementing something new.
The Principal Technology Architect is responsible for defining the technology strategies, architectures, policies and standards that ensure information and operational technologies are effective and reliable; and satisfy current and future business requirements.
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