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We're looking for a Level-2 Service Desk professional with 18+ months of experience to support a Windows 10 to Windows 11 Cloud Upgrade on a 12-month FTC, offering hands-on experience with cutting-edge cloud technologies in a transformative role.
As a Service Desk Analyst, you'll ensure smooth IT operations by troubleshooting hardware/software issues, supporting Office 365, deploying updates, and managing email security and compliance. You'll provide expert-level support to legal staff to maintain system efficiency.
As a Level-1 Service Desk analyst you will be providing initial technical support to end users, addressing basic hardware, software, and network issues. The position focuses on troubleshooting, escalating unresolved issues, and ensuring efficient resolution while maintaining high levels of customer satisfaction.
As a Level-2 Service Desk Analyst at an innovative professional services company, you'll provide exceptional support and technical assistance to clients. Your responsibilities include troubleshooting server issues, managing client relationships, and supporting IT infrastructure.
If you are a data-driven decision-maker who thrives from enhancing business processes, then we would love to hear from you.
Our client, a leading wholesale provider in both B2B and B2C sectors, is looking for a dedicated and enthusiastic Customer Service Representative to join their dynamic team in Glen Waverley, Melbourne.
You will be responsible for managing daily interactions with members, providing expert and timely administrative support to the claims and advice teams. This pivotal role ensures a consistent, high-quality service experience in every interaction, from the initial call to follow-up communications. Key responsibilities include managing invoices, claims accounts payable, and ensuring meticulous compliance with privacy and regulation requirements.
Our client is looking for a skilled Systems Administrator to manage and support our IT platform, ensuring smooth daily operations and resolving technical issues. This role involves working within a large-scale enterprise environment, supporting hundreds of servers and thousands of end users.
As a Product Business Analyst, you will play a crucial role in shaping our clients product strategy and roadmap. You will work closely with solution teams to analyze product features, identify opportunities for improvement, and ensure alignment with business goals. Your expertise in creating product roadmaps and working in an agile environment will be essential to their success.
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