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You will be responsible for managing daily interactions with members, providing expert and timely administrative support to the claims and advice teams. This pivotal role ensures a consistent, high-quality service experience in every interaction, from the initial call to follow-up communications. Key responsibilities include managing invoices, claims accounts payable, and ensuring meticulous compliance with privacy and regulation requirements.
We are seeking a committed and energetic Customer Retention Officer to maintain high customer satisfaction levels and manage customer retention strategies in the not for profit / medical sector.
Our client, a leading wholesale provider in both B2B and B2C sectors, is looking for a dedicated and enthusiastic Customer Service Representative to join their dynamic team in Glen Waverley, Melbourne.
As a Level-1 Service Desk analyst you will be providing initial technical support to end users, addressing basic hardware, software, and network issues. The position focuses on troubleshooting, escalating unresolved issues, and ensuring efficient resolution while maintaining high levels of customer satisfaction.
As a Product Business Analyst, you will play a crucial role in shaping our clients product strategy and roadmap. You will work closely with solution teams to analyze product features, identify opportunities for improvement, and ensure alignment with business goals. Your expertise in creating product roadmaps and working in an agile environment will be essential to their success.
Our client is seeking a diligent Admin Officer to assist their dynamic team in the business services sector. The successful candidate will be responsible for providing top-notch secretarial and business support to ensure smooth operations.
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