It Support jobs in Australia

IT support professionals are tasked with ensuring the ongoing operation of IT systems and infrastructure. They use their technical skills to monitor, diagnose and resolve issues that arise within any given system, as well as providing end users and clients with the technical support necessary for decision-making. 

Additional duties often include user training, developing and carrying out IT protocols and policies, research into new technologies to ensure their compatibility within existing systems, and establishing countermeasures when required. In many cases they also act as a point of contact between external agencies such as suppliers and other stakeholders. 

Consequently, IT support specialists must possess excellent communication abilities alongside their technical knowledge in order to perform their role effectively.

An IT support job in Australia can be very rewarding, both financially and professionally. According to recent industry data, the average wage for an IT support role is around $79,413 per annum or $40.72 per hour. This can vary dramatically depending on experience, with entry-level positions featuring an annual salary of around $67,500 and experienced workers potentially earning up to$102,568 each year. A career in IT support is clearly a lucrative option for those with the appropriate knowledge and skill set!

IT Support jobs are among the most in-demand roles right now. This job entails receiving and acknowledging support requests, delivering exemplary customer service, identifying service improvement activities and dealing with high risk incidents. As an IT support officer, you'll be responsible for managing desktop systems and other computer hardware as well as handheld email devices and performing hybrid meetings. 

If this sounds like the perfect next step in your career, there are plenty of opportunities available across Sydney NSW. In addition to IT Support Officer positions there are also similar jobs such as support analyst, business support, or support technician opportunities that you could explore for your next role. Get a job alert from Michael Pages for the most up to date new jobs, and you might just discover a permanent opportunity for the job type that best suits you!