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This role leads and governs the entire IT Service Management (ITSM) framework, ensuring that processes such as incident, problem, change, release, asset, configuration, service catalogue, knowledge management, service levels, and operational reporting are effective, consistent, and continuously improved across the organisation.
We are seeking an experienced Program Manager to lead a large-scale Operational Technology (OT) Modernisation Program across multiple sites. This senior leadership role will drive the upgrade and standardisation of critical OT environments supporting essential infrastructure. You will oversee complex projects, stakeholders, vendors, budgets and risks while delivering strategic outcomes in a highly regulated operational environment.
Lead the SAP RFP, vendor selection and procurement process for a major enterprise transformation program. Work closely with executive stakeholders and implementation partners to shape and deliver the organisation's future SAP landscape.
This role focuses on delivering hands-on IT support to end users, including troubleshooting hardware, network, and collaboration tools while ensuring a seamless user experience. It also involves working across teams, managing service requests, and contributing to projects, with an emphasis on stakeholder engagement, ITIL practices, and continuous improvement.
The Principal Project Manager will lead the delivery of large-scale digital transformation initiatives within a complex enterprise environment. Working with senior stakeholders, vendors and multidisciplinary teams, you will manage end-to-end project delivery, ensuring outcomes are achieved on time, within scope and budget, while supporting business change, stakeholder engagement and successful adoption of new technology solutions.
We're seeking a Cyber Business Analyst to play a key role in analysing and delivering effective solutions within the Technology & Telecoms industry. This temporary role offers a chance to support key cyber and IT service management initiatives, with a strong focus on asset management, CMDB accuracy, end‑of‑lifecycle management, patching, and technology replacement.
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