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The Service Coordinator works as part of the Service and Support Team, reporting to the Service Lead. The Service Coordinator will be the primary point of contact for external stakeholders. The Service Coordinator will also participate in strategic and operational projects to continuously improve our services and deliver new capabilities to our stakeholders.
The ultimate aim is to optimise the value of master data as a strategic asset, reinforce data governance practices, and contribute to the organisation's attainment of its business goals.
Working within the Service Delivery team, the purpose of the Desktop Support Analyst is to undertake the daily operations of the Desktop Support function.
Analyse organisational processes, identifies areas for improvement, and translates business requirements into IT solutions. Bridge the gap between technical teams and business stakeholders, ensuring that IT projects meet strategic objectives and enhance overall operational efficiency.
Our client is seeking an experienced Layer 3 Senior Network Specialist to join their supportive and collaborative team, in an exciting organisation and industry.
Given the nature of the company we're working with, this role will be supporting the Australian head office and other time zones in a IT service delivery function. Being the sole point of contact domestically, the ability to think & work independently is highly desirable.
The role involves deploying, configuring, and managing network devices and solutions in both on-premises and Azure cloud environments, with a focus on security measures such as network hardening, segmentation, and firewall administration.
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