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You will be responsible for managing daily interactions with members, providing expert and timely administrative support to the claims and advice teams. This pivotal role ensures a consistent, high-quality service experience in every interaction, from the initial call to follow-up communications. Key responsibilities include managing invoices, claims accounts payable, and ensuring meticulous compliance with privacy and regulation requirements.
We are seeking a permanent Customer Care Specialist to support our client
This role is the first point of contact for customers, responsible for delivering exceptional service across phone, email, and live chat. The representative manages inquiries, processes orders, handles after-sales support, and ensures issues are resolved efficiently. Key requirements include strong communication, problem-solving, and multitasking skills, along with a passion for fitness, wellness, and customer service.
We're seeking a detail-focused Test Analyst in Mt Waverley to develop test plans, execute tests, build automation, and enhance QA processes while ensuring quality and compliance. You'll collaborate with teams, track new features, integrate CI/CD, mitigate risks, and generate reports to improve software testing and efficiency.
The role manages the administration, support, and enhancement of the Oracle HCM system, ensuring effective configuration, upgrades, and issue resolution. It involves stakeholder engagement, data analysis, and providing expert advice to improve system performance, user experience, and alignment with university objectives.
We are seeking a highly skilled Data Loss Prevention (DLP) Specialist to join our team. In this role, you will play a critical part in safeguarding sensitive data, ensuring compliance with security policies, and implementing advanced DLP strategies. You will be familiar with security policies and have hands-on experience with DLP tools such as Microsoft Purview and McAfee to monitor, detect, and prevent data breaches
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