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Customer service, permanent position.
The Customer Service Officer will play a vital role in providing exceptional service to clients within the retail industry for wholesale products. This position involves managing customer inquiries, processing orders, and ensuring smooth communication between internal teams and customers.
This role is ideal for a commercially savvy, proactive, and composed individual who thrives in a fast-paced environment. You'll be providing high-level support to the CEO ensuring seamless operations and contributing to a dynamic, high-energy team.
A leading manufacturer and distributor in the flooring industry is seeking an experienced Customer Service Consultant to join its Commercial division. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about delivering exceptional service.
In this fast-paced role, you'll be responsible for end-to-end billing processes, ensuring accuracy and timeliness of invoicing, and supporting the finance function with reporting and reconciliations. The ideal candidate will bring a strong eye for detail, problem-solving skills, and the ability to thrive in a high-volume environment.
You will be responsible for managing daily interactions with members, providing expert and timely administrative support to the claims and advice teams. This pivotal role ensures a consistent, high-quality service experience in every interaction, from the initial call to follow-up communications. Key responsibilities include managing invoices, claims accounts payable, and ensuring meticulous compliance with privacy and regulation requirements.
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